HOTEL
Does the hotel have its own parking?
For more information about the parking visit the hotel’s website.
Can I leave my luggage in the hotel before check-in and after check-out?
Yes. The hotel has a closed reserved access room, where you can store your luggage while waiting for check-in or after check-out.
Do rates include pool access?
Yes, rates include free access exclusive for hotel guests.
What is the SPA and pool schedule?
The SPA and pool schedule is: 08:00-21:00
Are pets allowed in the hotel?
At Meliá Setúbal, your pet is welcomed and will be received with VIP treatment, enjoying a comfortable and lively stay. Thereafter, we put some important information for the welfare of our 4-legged guests.
– Meliá Setúbal has a feeder and a drinking fountain for your pet.
– Reservations only possible in Deluxe or Premium types.
– Only dogs (up to 20 kg) and / or cats are accepted and a maximum of 1 per room.
– It is possible to circulate in the public areas of the Hotel, as long as it is with a leash.
– Circulation is prohibited in all outlets of the Hotel, namely – El spa Health Club, Event rooms, Bistro & Tapas restaurant and Bar.
– As it is not possible to leave your pet alone in the room, please contact “Meliá Connect” for information on “Pet Sitting” services.
– Meliá Setúbal guarantees that all room facilities are always in good condition to make your stay always memorable.
– In order to guarantee availability, we request that you book this service in advance.
PRICE: 25 € | Night.
Information & Reservations: book.setubal@meliaportugal.com or + 351 265 240 405.
Does the hotel have meeting rooms?
Yes. We have a total of 5 rooms available, each with different capacities. For more information, you should access the “Events” page, where we provide all the details of our meeting rooms. You should contact our events department by e-mail events.setubal@meliaportugal.com. If you prefer, contact us on +351 265 240 400.
Does the hotel have wedding services?
Yes. Meliá Setúbal has several menus available and we can also work with you to meet your preferences and expectation.
Are there any lifts?
Yes, there are 2 lifts.
Is there any Wi-fi service in the hotel (including rooms)?
Yes, there is free wi-fi the entire hotel.
Does the hotel have lobby and public spaces?
Yes, the hotel does have lobby and public spaces.
Does the hotel have laundry and ironing service?
Yes, the hotel provide laundry and ironing services, through payment.
Which activities can be booked in the reception?
All activities in the region can be booked in the reception.
I forgot an item at the hotel, what should I do?
Contact the hotel to search under “Lost and Found”.
How can I place special orders?
Contact the hotel and indicate your request to know the conditions.
Where can I find the Restaurant menu?
Click in the link to know the Menu.
Does the hotel have a swimming pool?
Yes. Indoor Pool.
Is access to the pool paid?
Access to the pool is free for guests.
Does the hotel have a gym?
The hotel has a gym.
Is access to the gym paid?
Access to the gym is free for guests.
Does the hotel have special offers?
Click in the link to know our special offers.
Does the hotel have a mobile app?
Yes.
Is the app available on all devices?
Yes.
Is it necessary to download the app?
No, access by QR Code.
In which languages is the app available?
In Portuguese, English and Spanish.
Is it possible to do a pre-check-in?
Yes. After making the reservation, all customers who have provided email contact, will receive instructions by email of how to proceed to do a pre-check-in, within less than 7 days. If you do not, 3 days before check-in, we suggest again by email to do the pre-check-in. In this way it is possible for you to fill in the details of all guests and speed up your reception at our hotel.
Is it possible to reserve parking in advance in order to guarantee it?
No, we don’t accept reservations for the parking.
Can I use the spa services without being accommodated?
No, the Spa is reserved for guests.
Are activities for children available?
No, we do not provide activities for children.
How does the lost and found service work?
If you have lost any belongings during your stay please contact the hotel through e-mail melia.setubal@meliaportugal.com and let us know.
I would like to be notified via email about promotions and special offers, what should I do?
You must register your Melia Rewards card and choose that you want to receive marketing and promotions from Melia.
Does the Hotel have a loyalty program?
Yes. Meliá hotels have the Meliá Rewards programme. You can find more information at this link: https://www.melia.com/en/meliarewards.
Where can I find information about other hotels of the group?
You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio/